Jobseekers | Rochester Rehabilitation

To provide patient-centered, high quality care management services in a timely manner to clients with complex chronic conditions by navigating systems such as primary medical, specialty and behavioral health care, as well as social services.

Key Functions:

Provides comprehensive care management services including: outreach and engagement; assessment/reassessment; development and implementation of initial and revised individualized care plans; consult with primary care physician, and other care provider(s); identify crisis intervention plan.
Provides care coordination and health promotion including: collaborate with service providers and health plans to obtain medically necessary care, share crisis intervention(s) and emergency info; linkage to services to support care and treatment goals/plans; patient education; self-help recovery and self-management;
case reviews; advocate for services and assist with scheduling;
collaborate with providers to ensure service delivery; monitor, support,
accompany (as indicated) patient to/with scheduled appointments; crisis intervention.
Provides comprehensive transitional care including: follow up on notice of ER/hospital/residential/rehab setting admission and discharge; facilitate discharge planning with ER/hospital/residential/rehab setting staff to a safe location with care needs in place; notify service providers of admission/discharge and follow appointment needs; link with community supports; post discharge follow-up.
Provide member and family support including: care planning with patient/family; patient/family consultation and education around health care needs; patient/family meetings; patient/family referral to peer supports, support groups, social services and other programs as indicated; collaborate with community providers to support service utilization based on patient/family need.
Provide referral to community and social support services including: identifying and linking to community supports as needed; assure and assist with access to
medical, behavioral health, substance abuse and other community-based services as needed.
Timely and comprehensive completion of documentation including notes, assessments, tracking tools, etc.
Adhere to Company policies and procedures to include being aware of the importance of Corporate Compliance Policies and the Code of Conduct. Staff is responsible for maintaining required certifications and licenses.
Attends necessary trainings and in-services, participates in department and agency meetings as required.
Performs other related duties as assigned by supervisor/director.

Education, Experience, Skills and/or Licensing/Certification Required:

An Associate’s degree in Human Services field AND 4 years of experience OR Bachelor’s degree AND 2 years of experience in public or community mental health settings serving low income and culturally diverse populations. Computer literacy required. Valid New York State driver’s license with approved driving record and access to a reliable vehicle with proof of insurance for vehicle is required.

Supervisory Responsibility:

None

Values: Demonstrates the organization’s values

Customer Service
Communications
Continuous Improvement
Collaboration/Teamwork
Accountability

What we offer:

Affordable Medical / Dental / Vision Insurance
Paid Time Off (PTO)
8 Paid Holidays
Matching 403B Retirement Plan
Additional Insurance Offerings - Specified Disease Insurance w/ Cancer Rider, Accident Insurance, Identity Theft Protection
Employer Paid Health Reimbursement Arrangement (HRA)
Employer paid Life Insurance, Short-term and Long-term Disability Insurance
Tuition Reimbursement

Apply: www.rochesterrehab.org/jobseeker

Interested internal applicants are invited to submit an internal application form to Sandra Creamer, Human Resources Generalist, Rochester Rehabilitation.

Closing Date: open until filled Posted 8/21/24

The agencies are equal opportunity employers. We do not discriminate against employees or applicants in the hiring, promotion, compensation, placement, termination, layoff, recall, transfer, leaves of absence or any other term or condition of employment on the basis of race, color, religion, sex, sexual orientation, gender identity/expression, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran, domestic violence victim status, prior arrest and conviction records or any other protected category in accordance with applicable federal, state and local laws.

Job Title: Crew Leader - GSA/Federal Bldg

Location: Rochester Rehabilitation Center – University Ave

Salary: $18.50 – $19.50/hr

Employment: This is a full time 40 hours per week position, M-F 12:00 pm – 8:30 pm

Purpose:

Serves as a lead worker over a custodial crew performing routine manual tasks in maintaining cleanliness, sanitary conditions, and the appearance of assigned building. Supervises, directs and assists in the evaluation of the activities of assigned personnel. Provides training in custodial methods and procedures to supervised staff and assists Operations Manager in performance of time studies. Monitors inventory of cleaning materials associated with the building. Assists with maintenance and repairs of cleaning equipment.

Key Functions:

Provides supervision and assigns work to crew members; demonstrates custodial techniques to make sure assignments are understood; Ensures custodial carts are well stocked and equipment is in good working order; Inspects work performed by crew members to insure assignments are complete and quality standards are achieved.
Performs manual tasks to maintain the cleanliness, sanitation and appearance of the building: sweeps, mops, scrubs and polishes bathrooms, offices and hallways; empties and decontaminates trash containers; dusts furniture and fixtures; washes blinds, windows, and walls; keeps sidewalks, porches and tiles surfaces clean from debris
Able to operate, maintain, and repair buffers, burnishers, vacuums and other custodial equipment; as well as maintaining secured keys and other tools.
Reports all equipment or building damage to Operations.
Performs Grounds maintenance services to include: snow removal, application of Ice Melt and plowing; mowing, raking, watering and trimming shrubs as directed
Performs utility work which includes: loading and unloading trucks; unpacking cartons; setting up chairs and tables for meetings; moving tenants furniture
Adhere to Company policies and procedures to include being aware of the importance of Corporate Compliance Policies and the Code of Conduct.
Responsible for maintaining required certifications and licenses.
Responsible for assisting direct reports in successful accomplishment of identified key functions and goals by providing needed resources, leadership and coaching.

Values: Demonstrates the organizations values

Customer Service
Communications
Continuous Improvement
Collaboration/Teamwork
Accountability

Education, Experience, Skills and/or Licensing/Certification Required:

High School Diploma or GED plus 2 years’ experience (within the last five years) in cleaning operations in the position of a crew leader
Be able to operate, perform maintenance and repair, and train other personnel on a wide variety of grounds and custodial equipment
Knowledgeable in cleaning techniques. Includes: care of hard and resilient floors, carpets and upholstery
Experience in planning and trouble shooting
The applicant and
MUST possess a current valid New York State Driver’s license with no violations
MUST Pass background check for Federal Agencies

Supervisory Responsibility:

Functional Supervision of custodians

What we offer:

Affordable Medical / Dental / Vision Insurance
Paid Time Off (PTO)
8 Paid Holidays
Matching 403B Retirement Plan
Additional Insurance Offerings - Specified Disease Insurance w/ Cancer Rider, Accident Insurance, Identity Theft Protection
Employer Paid Health Reimbursement Arrangement (HRA)
Employer paid Life Insurance, Short-term and Long-term Disability Insurance
Tuition Reimbursement

Apply: Interested internal applicants are invited to submit an internal application form to Sandra Creamer, Human Resources Generalist, Rochester Rehabilitation. Other may apply on our website at www.rochesterrehab.org/jobseekers

Closing Date: open until filled Posted: 9/25/2024

Job Title: Director of Mental Health Clinic

Location: Rochester Rehabilitation Center – Elmwood Ave

Salary $70,000 - $75,000 per year

Employment Full Time/12 Month, 37.50 hours per week, Monday through Friday

Purpose: Under the general direction of the Vice President, the Mental Health Director, oversees and supervises the operations of the clinical services in the Mental Health programs. The programs include the Mental Health Clinic and oversight of the program manager for Drive On/ Care Management.

Key Functions:

Oversees the provision of clinical services, assures performance of the programs through monitoring of productivity expectations and program budgets.
Provides administrative and clinical supervision in the Mental Health Clinic to primary therapists, psychiatric nurse, two prescribers, reception, HIM specialist, administrative assistant, utilization review nurse, peer specialist and Drive On specialists to implement and monitor standards of care. May provide supervision to clinical staff in PROS program who need Clinical level supervision only.
Responsible for assisting direct reports in successful accomplishment of identified key functions and goals by providing needed resources, leadership and coaching.
Coordination with HR to hire for staffing vacancies and ensure onboarding is smooth
Responsible for training of ongoing staff and onboarding of new staff
Oversees audits, UR/QA/QI indicators, and ensures that corrective actions are implemented.
Collaboration and communication with Finance team to ensure productivity and budget items are in line with expenditures.
Develop and revise as needed appropriate protocols, policies and procedures for the provision of clinical services.
Conducts meetings to communicate expectations, changes in policies/ procedures (Clinic regulations, standards of care and redesign services, staff meetings, centralized intake).
Attends agency managers meeting or outside provider meetings to identify contract requirements and network with other providers.
Oversees Clinic intake and triages new referrals.
Collaborates with the Medical Director in the Mental Health Clinic to ensure implementation of policies and monitoring the standards of care.
Serves as the primary point of contact and as liaison for clinic staff who are users of Oracle EMR.Provides staff training to clinical staff on utilizing the EMR.
Attends professional development activities as required and participates in department and agency meetings as required.
Collaborates with Oracle software vendor to support development and implementation of solutions within the EMR to meet clinic needs and remain compliant with regulatory requirements.
Adheres to Company policies and procedures to include being aware of the importance of Corporate Compliance Policies and the Code of Conduct.Staff is responsible for maintaining required certifications and licenses.

Values: Demonstrates the organization’s values

Customer Service
Communications
Continuous Improvement
Collaboration/Teamwork
Accountability

Education, Experience, Skills and/or Licensing/Certification Required:

A Master’s degree in Mental Health Counseling or Social Work.
Licensure in New York as a Master’s level Clinical Social Worker, Mental Health Counselor, or Psychologist (LMHC,LCSW-R, Ph.D. in Psychology)
Experience in public/ community mental health settings serving low income and culturally diverse populations.
More than 1 year of experience providing supervision to behavioral health practitioners.
Requires excellent leadership skills and an ability to work well across departments, facilities, and/ or organizations.
Strong organizational skills.
Computer literacy, including the ability to input information, retrieve client information, and locate information and resources on the web. Proficiency in Microsoft Word and Excel.

Travel:

Travel is primarily local during the business day but employee will be expected to work at any of our partner agencies. Some out-of-the-area and overnight travel may be expected.

Supervisory Responsibility:

Supervisory oversight to staff in the Mental Health Clinic - primary therapists, interns, registered nurse, prescribers, health information specialist, receptionist, peer specialist, administrative assistant and utilization review nurse in the Mental Health Clinic. Supervises the Program Manager for Drive On/ Care Management.

Other Duties:

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Work Environment:

This job operates in a professional office environment. This role routinely uses standard office equipment.

What we offer:

Affordable Medical / Dental / Vision Insurance
Paid Time Off (PTO)
8 Paid Holidays
Matching 403B Retirement Plan
Additional Insurance Offerings - Specified Disease Insurance w/ Cancer Rider, Accident Insurance, Identity Theft Protection
Employer Paid Health Reimbursement Arrangement (HRA)
Employer paid Life Insurance, Short-term and Long-term Disability Insurance
Tuition Reimbursement

Closing Date: until filled Posted: 9/26/2024

Job Title: Program Clerk
Location: Rochester Rehabilitation Center – University Ave

Salary $16.00 - $17.00/hour

Employment Full Time, 40 hours per week, Monday through Friday

Purpose: The Administrative Assistant provides administrative support to the Director of Employment Connections as well as to the Director of One Source Solutions to prepare and review reports, maintain departmental files, initiate purchasing for the departments, coordinating all building, computer equipment and phone maintenance. This Assistant is also responsible for reception duties as the main contact for entrance to the building. Deals with a diverse group of external callers and visitors as well as internal contacts at all levels of the organization.

Key Functions:

1. Imparts agency philosophy of “maximizing each person’s ability to lead a full and active life providing the highest quality services.”
2. Maintains confidentiality of information relating to individuals and their families in accordance with agency policy.
3. Greets all visitors and employees entering the building, maintains visitor log and complies with the building security procedures.
4. Provides administrative support for the Directors to include but not limited to preparing reports, special projects, taking meeting minutes, maintaining staff attendance, preparing expense reports.
5. Orders supplies for the building to include preparing the purchase order and researching best pricing.
6. Assists with ISO 9001 – recording and disseminating Management review minutes and files.
7. Assists with building maintenance coordination as needed.
8. Provides requests to CIS for computer equipment.
9. Represents OneSource on various committees upon request.
10. Sorts and distributes incoming mail.
11. Maintains office files in relation to charts per regulatory requirements and assists with chart audits.
12. Works with staff from Access-VR, Path to Empowerment to create and maintain charts, file paperwork and enter data into tracking spreadsheets, etc
13. Maintains petty cash, replenishing, disbursing and reconciling vouchers and maintaining gift card tracking logs for clients and distributing gift cards.
14. Participates in conferences, workshops and in-service training as needed or recommended to enhance job skills and personal growth and development.
15. Adheres to agency’s policies and procedures as well as department guidelines.
16. Performs other duties at the discretion of the President/CEO or his/her designee.
Values: Demonstrates the organization’s values
• Customer Service
• Communications
• Continuous Improvement
• Collaboration/Teamwork
• Accountability

Education, Experience, Skills and/or Licensing/Certification Required:
1. High School Diploma or equivalent.
2. Previous successful experience in administrative/clerical work preferred.
3. Knowledge of office management, office machines, phone systems and proficiency in typing.
4. Proficient in the use of Microsoft Office software (Word, Excel, PowerPoint).
5. Demonstrated ability to work independently and as a team.
6. Ability to accept responsibility.
7. Ability to comply with professional standards of conduct, including pleasant speaking voice and courteous manner as well as the type of personality able to meet the demands of the position.
Supervisory Responsibility:
• None
What we offer:
• Affordable Medical / Dental / Vision Insurance
• Paid Time Off (PTO)
• 8 Paid Holidays
• Matching 403B Retirement Plan
• Additional Insurance Offerings - Specified Disease Insurance w/ Cancer Rider, Accident Insurance, Identity Theft Protection
• Employer Paid Health Reimbursement Arrangement (HRA)
• Employer paid Life Insurance, Short-term and Long-term Disability Insurance
• Tuition Reimbursement

Apply www.rochesterrehab.org/jobseekers
Interested internal applicants are invited to submit an internal application form to Sandra Creamer, Human Resources Generalist, Rochester Rehabilitation. screamer@rochesterrehab.org

Closing Date until position is filled
Posted: August 1, 2024

The agencies are equal opportunity employers. We do not discriminate against employees or applicants in the hiring, promotion, compensation, placement, termination, layoff, recall, transfer, leaves of absence or any other term or condition of employment on the basis of race, color, religion, sex, sexual orientation, gender identity/expression, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran, domestic violence victim status, prior arrest and conviction records or any other protected category in accordance with applicable federal, state and local laws.

Job Title: PROS Placement Specialist
Location: Rochester Rehabilitation Center – Elmwood Ave

Salary $22.00/hr
Employment 37.50 hours per week, Monday through Friday

Purpose: To assist PROS clients with preparing and seeking successful
volunteer work, education/training, and employment in the community.

Key Functions:

Takes a lead role in developing relationships with employers in the community to foster possible partnerships in placing consumers in competitive employment.

To assist consumers with learning the skills (Interviewing, job searching and job preparation) necessary to find competitive employment in the community.

Provide proper documentation of all recorded visits and work done on behalf of consumer via case notes.
Assist consumers in developing an individual vocational rehabilitation plan that includes on-going assessment of progress and needs.
Serves as an agency representative to professional associations and other organizations that offer job networking opportunities.
Collaborates with Employment Consultants after placement of consumers to enhance job retention.
Models effective team work and contribute to the success of program and management teams.
Assists in the development of appropriate marketing tools to support job development, job placement and job retention activities.
Develops and facilitates job readiness training and other mental health recovery workshops.
Maintains contact with consumers on a regular basis to encourage participation and follow through on all job development activities.
Develops and coordinates in-house volunteer opportunities, and offers training to clients starting their volunteer positions. Facilitates connections between clients and volunteer opportunities in the community.
Promotes connections to education and training resources, including Access-VR, REOC, Greece Community Education, BOCES, etc.
Develops Structured Skill Development projects by generating ideas, estimating costs and securing materials.
Carries ORS clients on their caseload and provides offsite counseling and support.
Advise clients on benefits management issues and budgeting.
Acts as liaison between clients and community-based resources (i.e., case managers and rep payees).
Adhere to Company policies and procedures to include being aware of the importance of Corporate Compliance Policies and the Code of Conduct.

Responsible for maintaining required certifications and licenses.
Facilitates vocational groups.

Values:

Demonstrates the organization’s values
Customer Service
Communications
Continuous Improvement
Collaboration/Teamwork
Accountability

Education, Experience, Skills and/or Licensing/Certification Required:
• Bachelor’s degree in Human services, business, marketing or other
related field with 2 years’ experience in employment and counseling.
• Valid New York State driver’s license, safe driving record and use of personal vehicle required.

Supervisory Responsibility:
• None

Physical Requirements:
• Ability to sit and stand for prolong period of time

What we offer:
• Affordable Medical / Dental / Vision Insurance
• Paid Time Off (PTO)
• 8 Paid Holidays
• Matching 403B Retirement Plan
• Additional Insurance Offerings - Specified Disease Insurance w/ Cancer Rider, Accident Insurance, Identity Theft Protection
• Employer Paid Health Reimbursement Arrangement (HRA)
• Employer paid Life Insurance, Short-term and Long-term Disability Insurance
• Tuition Reimbursement

Apply: Interested internal applicants are invited to submit an internal application form to Sandra Creamer, Human Resources Generalist, Rochester Rehabilitation. Other may apply on our website at www.rochesterrehab.org/jobseekers

Closing Date: open until filled Posted: 8/09/24

Job Title: Program Manager (Care Management/Drive On)

Location: Rochester Rehabilitation Center – Elmwood Ave

Salary: $24.00 - $26.00/hr

Employment: Full Time/12 Month, 37.50 hours per week, Monday through Friday

Purpose: The Program Manager oversees and supervises the delivery of services in the Drive-On and Care Management Programs.

Key Functions:

Oversees the delivery of services and supervision of staff in the Drive-On and Care Management programs.
Monitors DOH regulatory requirements for care management services.
Ensures all services are in compliance with ACCES-VR contract requirements for Drive-On services.
Assists the Director in monitoring of productivity expectations and financial results in both programs.
Assists the Director in oversight of audits, UR/QA/QI indicators, and ensures that corrective actions are implemented in both programs.
Conducts staff meetings to communicate expectations, changes in policies/procedures.
Responsible for assisting direct reports in successful accomplishment of identified key functions and goals by providing needed resources, leadership and coaching.
Collaborates with the Director to ensure implementation of policies and monitoring standards of care.
Adhere to Company policies and procedures to include being aware of the importance of Corporate Compliance Policies and the Code of Conduct. Staff are responsible for maintaining required certifications and licenses.
Responsible for assisting direct reports in successful accomplishment of identified key functions and goals by providing needed resources, leadership and coaching.
Attends necessary community meetings and in-services, participates in department and agency meetings as required.

Values: Demonstrates the organization’s values

Customer Service
Communications
Continuous Improvement
Collaboration/Teamwork
Accountability

Education, Experience, Skills and/or Licensing/Certification Required:

A Bachelor’s degree in human services is preferred. An Associate’s degree is acceptable providing a candidate is in a bachelor’s level program and can demonstrate evidence of completion of a degree within a year. Five years of experience working as a care manager or in human services.
A minimum of one years’ supervisory experience is required.

Supervisory Responsibility:

The Program Manager is responsible for supervising the care managers and driving rehabilitation specialists.

Values: Demonstrates the organization’s values

Customer Service
Communications
Continuous Improvement
Collaboration/Teamwork
Accountability

What we offer:

Affordable Medical / Dental / Vision Insurance
Paid Time Off (PTO)
8 Paid Holidays
Matching 403B Retirement Plan
Additional Insurance Offerings - Specified Disease Insurance w/ Cancer Rider, Accident Insurance, Identity Theft Protection
Employer Paid Health Reimbursement Arrangement (HRA)
Employer paid Life Insurance, Short-term and Long-term Disability Insurance
Tuition Reimbursement

Apply: Interested internal applicants are invited to submit an internal application form to Shari Hughes, Associate VP for Human Resources, Rochester Rehabilitation. Other may apply on our website at www.rochesterrehab.org/jobseekers

Closing Date: open until filled Posted: 10/10/2024

Mandatory workplace

Program Clerk

PROS Program

Care Man 1

Crew Leader

Director

Program Manager

JOB OPPORTUNITIES

Job Opportunities

Work. Wellness.

Independence.

JOB OPPORTUNITIES

Job Opportunities

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