​​

​

​

 

 

 

 

 

 

​

​

 

 

 

Job Opportunities

​

 

Individuals interested in applying for employment at Rochester Rehabilitation are invited to complete the application process by accessing the link below:

 

http://www2.appone.com/Search/Search.aspx?ServerVar=rochesterrehabilitationcenterinc.appone.com

​

For employment inquiries please contact Human Resources at 585-473-2052.

​

​​​​​​

Mandatory Workplace Postings

​

* NYS DOL Required Postings

* US DOL Required Postings

* Disability

* Workers Compensation

* Paid Family Leave

* EEO Policy Statement

​​

​

​

​

​

​

​

​

​

​

​

​

​

​

​

​

​​​​​

​

​

Job Title:                   Care Management Supervisor - FT

Location:                   Rochester Rehabilitation Center – Elmwood Ave

 

Salary                          $23.00 - $26.00/hr

Employment              Full Time, 40 hours per week, Monday through Friday

 

Purpose:

Under the direction of the Director of Mental Health, the Senior Care Manager oversees and supervises the delivery of the care management services in the program.

 

 

Key Functions:

1. Provides comprehensive care management services including: outreach and Imparts agency philosophy of “Equal Opportunity, Independence and Realization of Individual Potential” to children, families, program staff and community resources.

2. Maintains confidentiality of information relating to individuals and their families in accordance with agency policy.

3. Adheres to agency’s policies and procedures as well as department guidelines. This includes being aware of the importance of Corporate Compliance policies and the Code of Conduct.  Staff is responsible for maintaining required certifications and licenses.

4. Oversees the supervision of care managers to implement and monitor standards of care.

5. Conducts meetings to communicate expectations/changes in policies/procedures.

6. Attends internal and outside meetings as necessary to identify service requirements or network with other providers.

7. Participate in conferences, workshops and in-service training as needed or recommended to enhance job skills and personal growth and development.

8. Responsible for assisting direct reports in successful accomplishment of identified key functions and goals by providing needed resources, leadership and coaching. 

9. Provides comprehensive care management services including: outreach and engagement; assessment/reassessment; development and implementation of initial and revised individualized care plans.

10. Consult with primary care physician, and other care provider (s); identify crisis intervention plan.

11. Provides care coordination and health promotion including: collaborate with service providers and health plans to obtain medically necessary care, share crisis intervention (s) and emergency info; linkage to services to support care and treatment goals/plans; patient education; self-help recovery and self-management; case reviews; advocates for services and assists with scheduling; collaborate with providers to ensure service delivery; monitor, support, accompany (as indicated) patient to/with scheduled appointments; crisis intervention. 

12. Provides comprehensive transitional care including: follow up on notice of ER/hospital/residential/rehab setting admission and discharge; facilitates discharge planning with ER/hospital/residential/rehab setting staff to a safe location with care needed in place; notify service providers of admission/discharge and follow-up appointments needs; link with community supports; post discharge follow- up.

13. Provide member and family support including: care planning with patient/family; patient/family consultation and education around health care needs; patient/family meetings; patient/family referral to peer supports, support groups, social service s and other programs as indicated; collaborate with community providers to support services utilization based on patient/family need.

14. Provide referral to community and social support services including: identifying and linking to community supports as needed; assure and assist with access to medical, behavioral health, substance abuse and other community-based services as needed.

 

Education, Experience, Skills and/or Licensing/Certification Required:

A Bachelor’s Degree in Human Services and 2 years of experience in public/community or community mental health settings serving low income and culturally diverse populations.  Computer literacy required.  Valid New York State driver’s license with approved driving record and access to a reliable vehicle with proof of insurance for vehicle is required.

 

Supervisory Responsibility:

Supervises care managers in the care management program

 

Values: Demonstrates the organization’s values

• Customer Service

• Communications

• Continuous Improvement

• Collaboration/Teamwork

• Accountability

 

What we offer:

• Affordable Medical / Dental / Vision Insurance

• Paid Time Off (PTO)

• 9 Paid Holidays

• Matching 403B Retirement Plan

• Additional Insurance Offerings - Specified Disease Insurance w/ Cancer Rider, Accident Insurance, Identity Theft Protection

• Employer Paid Health Reimbursement Arrangement (HRA)

• Employer paid Life Insurance, Short-term and Long-term Disability Insurance

• Tuition Reimbursement

 

​

Closing Date: until filled                                                     Posted 11/21/25

 

The agencies are equal opportunity employers.   We do not discriminate against employees or applicants in the hiring, promotion, compensation, placement, termination, layoff, recall, transfer, leaves of absence or any other term or condition of employment on the basis of race, color, religion, sex, sexual orientation, gender identity/expression, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran, domestic violence victim status, prior arrest and conviction records or any other protected category in accordance with applicable federal, state and local laws.

 

 

​

​

Job Title:                   Care Manager - FT

Location:                   Rochester Rehabilitation Center – Elmwood Ave

​

Salary                          $18.00 - $22.00/hr

Employment                Full Time, 40 hours per week, Monday through Friday

 

Purpose:

To provide patient-centered, high quality care management services in a timely manner to clients with complex chronic conditions by navigating systems such as primary medical, specialty and behavioral health care, as well as social services.

 

Key Functions:

• Provides comprehensive care management services including: outreach and engagement; assessment/reassessment; development and implementation of initial and revised individualized care plans; consult with primary care physician, and other care provider(s); identify crisis intervention plan.

• Provides care coordination and health promotion including: collaborate with service providers and health plans to obtain medically necessary care, share crisis intervention(s) and emergency info; linkage to services to support care and treatment goals/plans; patient education; self-help recovery and self-management; case reviews; advocate for services and assist with scheduling; collaborate with providers to ensure service delivery; monitor, support, accompany (as indicated) patient to/with scheduled appointments; crisis intervention.

• Provides comprehensive transitional care including: follow up on notice of ER/hospital/residential/rehab setting admission and discharge; facilitate discharge planning with ER/hospital/residential/rehab setting staff to a safe location with care needs in place; notify service providers of admission/discharge and follow appointment needs; link with community supports; post discharge follow-up.

• Provide member and family support including: care planning with patient/family; patient/family consultation and education around health care needs; patient/family meetings; patient/family referral to peer supports, support groups, social services and other programs as indicated; collaborate with community providers to support service utilization based on patient/family need.

• Provide referral to community and social support services including: identifying and linking to community supports as needed; assure and assist with access to medical, behavioral health, substance abuse and other community-based services as needed.

• Timely and comprehensive completion of documentation including notes, assessments, tracking tools, etc.

• Adhere to Company policies and procedures to include being aware of the importance of Corporate Compliance Policies and the Code of Conduct. Staff is responsible for maintaining required certifications and licenses.

• Attends necessary trainings and in-services, participates in department and agency meetings as required.

• Performs other related duties as assigned by supervisor/director.

 

Education, Experience, Skills and/or Licensing/Certification Required:

An Associate’s degree in Human Services field 2 years of related experience OR

Bachelor’s degree AND 1 year of related experience in public or community mental health settings serving low income and culturally diverse populations. Computer literacy required. Valid New York State driver’s license with approved driving record and access to a reliable vehicle with proof of insurance for vehicle is required.

 

Supervisory Responsibility:

None

 

Values: Demonstrates the organization’s values

• Customer Service

• Communications

• Continuous Improvement

• Collaboration/Teamwork

• Accountability

 

What we offer:

• Affordable Medical / Dental / Vision Insurance

• Paid Time Off (PTO)

• 9 Paid Holidays

• Matching 403B Retirement Plan

• Additional Insurance Offerings - Specified Disease Insurance w/ Cancer Rider, Accident Insurance, Identity Theft Protection

• Employer Paid Health Reimbursement Arrangement (HRA)

• Employer paid Life Insurance, Short-term and Long-term Disability Insurance

• Tuition Reimbursement

​

Interested internal applicants are invited to submit an internal application form to Sandra Creamer, Human Resources Generalist, Rochester Rehabilitation.

 

Closing Date:         until filled                                                           Posted 10/16/25

​

​​

​

Job Title:                   Driver Rehabilitation Specialist - PT

Location:                   Rochester Rehabilitation Center – Elmwood Ave

​

Salary                         $24.00 - $25.00/hr

Employment              Part Time, 20 hours per week, Monday through Friday

 

Summary/Objective

The Driver Rehabilitation Specialist assists clients in achieving their goals to gain mobility independence, by thoroughly assessing their ability to drive.  Provides driver training as needed to obtain or retain their driver’s license.  The Driver Rehabilitation Specialist also recommends vehicles and adaptive equipment for drivers and safe passengers with disabilities.

 

 

Essential Functions

1. Imparts agency philosophy of “Equal Opportunity, Independence and Realization of Individual Potential” to children, families, program staff and community resources.

2. Maintains confidentiality of information relating to individuals and their families in accordance with agency policy.

3. Performs driver evaluations (i.e. clinical, behind the wheel, vehicle and adaptive equipment, includes possible travel for provisions of service).

4. Provides driver training to assist clients in obtaining or retaining a driver’s license.

5. Meets productivity standards for position and use supervision effectively to communicate progress.

6. Completes and review required documentation within established timeframes (i.e. monthly progress notes, evaluation, training and equipment reports, SALS, timesheets, lesson plans, DMV reports).

7. Communicates effectively with individuals, funding sources, referral agents, colleagues, vendors and other professionals to manage caseload.

8. Performs timely department vehicle inspection and maintenance.

9. Researches adaptive equipment and vehicles thoroughly.

10. Participates in conferences, workshops, department meetings and in-service trainings as needed or recommended to enhance job skills and personal growth and development.

11. Adheres to agency’s policies and procedures as well as department guidelines.

 

 

Competency Requirements

Customer Service

Communications

Continuous Improvement

Collaboration/Teamwork

Accountability

 

Work Environment

This job operates partially in an office environment and a company vehicle, exposed to weather and temperature changes. This role routinely uses standard office equipment.

 

Supervisory Responsibility

None

 

Other Duties

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

 

 

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit, stand; walk; use hands to finger, handle or feel; and reach with hands and arms.

Ability to withstand variable temperature changes. Frequently lift and/or move objects up to 10 pounds. Occasionally lift/or move objects up to 50 pounds and occasionally push or pull items up to 300 pounds.

 

Travel

Travel is primarily local during the business day but employee will be expected to work at any of our partner agencies.  Some out-of-the-area and overnight travel may be expected.

 

Required Education and Experience

1. Associates degree with one year of experience in driver training or education, physical rehabilitation or related human services field.

2. Experience working with people with disabilities or medical conditions preferred.

3. First Aid and CPR certification.

4. Valid NYS Driver’s License

5. Must be DMV certified driving instructor or retain certification within first year of employment.

 

 

Additional Eligibility Qualifications

Proficient in Microsoft Office

 

What we offer:

• Affordable Medical / Dental / Vision Insurance

• Paid Time Off (PTO)

• 9 Paid Holidays

• Matching 403B Retirement Plan

• Additional Insurance Offerings - Specified Disease Insurance w/ Cancer Rider, Accident Insurance, Identity Theft Protection

• Employer Paid Health Reimbursement Arrangement (HRA)

• Employer paid Life Insurance, Short-term and Long-term Disability Insurance

• Tuition Reimbursement

 

​

Closing Date: until filled                                                     Posted 1/08/26

 

​

​​

Job Title:                   PROS Health Advisor

Location:                   Rochester Rehabilitation Center – Elmwood Ave

 

Salary                          $22.50 - $25.00/hr

Employment              Full Time, 37.50 hours per week, Monday through Friday

 

Summary/Objective

Advise a caseload of assigned clients throughout all aspects of the psychiatric recovery model of treatment by providing 1 on 1 support and facilitating workshops aimed at assisting clients in overcoming their mental health barriers to successful goal acquisition

​

Essential Functions

1. Imparts agency philosophy of “Equal Opportunity, Independence and Realization of Individual Potential” to children, families, program staff and community resources.

2. Maintains confidentiality of information relating to individuals and their families in accordance with agency policy.

3. Guide a caseload of 16-18 clients through the rehabilitation process by assisting each client in establishing and achieving his/her personalized life role goals.

4. Responsible for timely caseload documentation including concurrent development of clients individualized recovery plans (IRP), on-going progress notes, IRP reviews, and on-going assessment in accordance with NYSOMH regulations.

5. Facilitates 10-12 skill-based workshops assisting clients to develop skills needed to achieve their goals.

6. Conducts offsite visits as needed.

7. Participates in on-going development and implementation (teaching) of program curriculum based on clients’ barriers to goal attainment.

8. Coordinates outside referrals for clients as needed.

9. Communicate with all members of the client’s treatment team to deliver a comprehensive coordination of care.

10. Responsible for the orientation and intake of new clients including comprehensive client assessments.

11. Participates in conferences, workshops, department meetings and in-service training as needed or recommended to enhance job skills and personal growth and development.

12. Adheres to agency’s policies and procedures a well as department guidelines.

 

 

Competency Requirements

• Customer Service

• Communications

• Continuous Improvement

• Collaboration/Teamwork

 

Supervisory Responsibility

NONE

 

Other Duties

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

 

 

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment.

 

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit, stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee may occasionally lift and/or move objects up to 10 pounds and occasionally lift and/or move objects up to 30 pounds.

 

Travel

Travel is primarily local during the business day but employee will be expected to work at any of our partner agencies.  Some out-of-the-area and overnight travel may be expected.

 

Required Education and Experience

• Master’s degree in the human services field (preferred) and at least 2 years of experience in public or community mental health settings serving low income and culturally diverse populations. Bachelor’s degree required.

• Licensure in New York State as a Limited Permit MHC, LMHC or LMSW.

• Demonstrated knowledge of a person-centered planning and ability to work as part of a fast-paced multi-disciplinary team.

• Valid NYS Driver’s License.

 

Additional Eligibility Qualifications

None

​

Values: Demonstrates the organization’s values

• Customer Service

• Communications

• Continuous Improvement

• Collaboration/Teamwork

• Accountability

 

What we offer:

• Affordable Medical / Dental / Vision Insurance

• Paid Time Off (PTO)

• 9 Paid Holidays

• Matching 403B Retirement Plan

• Additional Insurance Offerings - Specified Disease Insurance w/ Cancer Rider, Accident Insurance, Identity Theft Protection

• Employer Paid Health Reimbursement Arrangement (HRA)

• Employer paid Life Insurance, Short-term and Long-term Disability Insurance

• Tuition Reimbursement

 

​

Closing Date: until filled                                                     Posted 1/13/26

​

​

Job Title:                   Receptionist

Location:                   Rochester Rehabilitation Center – Elmwood Ave

​

Salary                         $16.00 /hr

Employment           Part Time, 22.50 hours per week, Monday through Friday

                                       8:30 am – 1:00 pm

 

 

Summary/Objective

Welcomes visitors and directs them to the appropriate staff.  Provides information to the general public, clients and customers.  Answers the main telephone line for Elmwood Avenue.

 

Essential Functions

1. Answers the multi-line telephone, screens and directs calls to staff members.

2. Takes messages for staff members as needed/makes sure customer needs are met.

3. Maintains confidentiality of information relating to individuals and their families in accordance with agency policy.

4. Imparts agency philosophy of “Equal Opportunity, Independence and Realization of Individual Potential” to children, families, program staff and community resources.

5. Provides information regarding Rochester Rehabilitation/OneSource Solutions and Employment Connections to callers and visitors.

6. Greets clients and directs them to staff members.

7. Provides general administrative and clerical support.

8. Receives and sorts incoming mail.

9. Works as needed on ongoing projects and new job start-ups.

10. Maintains the reception area to ensure that it looks presentable and updates AED and Conference room calendars monthly.

11. Participates in conferences, workshops, department meetings and in-service training as needed or recommended to enhance job skills and personal growth and development.

12. Record Maintenance:  Staff and Client Attendance, sign in/out sheets, expense reports (if needed).

13. Work in chart room, organizing, filing, charting for all University programs.

14. Assist, as needed, with organizing, set-up, clean-up and staff recruitment for special events such as holiday party, summer luncheon and other related events for University Ave.

15. Participates in building inspections, fire drills, fire extinguisher and AED inspections as scheduled and assigned.

16. Adheres to agency’s policies and procedures as well as department guidelines.

 

Competency Requirements

• Customer Service

• Communications

• Continuous Improvement

• Collaboration/Teamwork

• Accountability

 

 

Supervisory Responsibility

NONE

 

Other Duties

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

 

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment.

 

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit, stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee must frequently lift and/or move objects up to 10 pounds and occasionally lift and/or move objects up to 30 pounds.

 

Travel

NONE

 

Required Education and Experience

High School Diploma or GED required. Basic Microsoft Office, internet research and organizational skills. Good verbal and written communications, interpersonal and problem-solving skills.

 

Additional Eligibility Qualifications

None

​

What We Offer

• Affordable Medical / Dental / Vision Insurance

• Paid Time Off (PTO)

• 8 Paid Holidays

• Matching 403B Retirement Plan

• Additional Insurance Offerings - Specified Disease Insurance w/ Cancer Rider, Accident Insurance, Identity Theft Protection

• Employer Paid Health Reimbursement Arrangement (HRA)

• Employer paid Life Insurance, Short-term and Long-term Disability Insurance

• Tuition Reimbursement

 

​

Closing Date:             until filled                                          Posted:   1/12/2026